Eden sandal
| Size | Ideal foot length (cm) | Insole length (cm) |
| 35 | 22,7 | 23,9 |
| 36 | 23,4 | 24,6 |
| 37 | 24,1 | 25,3 |
| 38 | 24,8 | 26 |
| 39 | 25,5 | 26,7 |
| 40 | 26,2 | 27,4 |
| 41 | 26,9 | 28,1 |
| 42 | 27,6 | 28,8 |
The fit of the model is indicated on each product page:
-if the fit is small, we recommend choosing half a size up.
-if the fit is generous, we recommend half a size down.
What about half sizes?
How to measure your size?
- Grab a piece of paper, a pen, and a ruler or tape measure.
- Place the paper on the floor against a wall.
- Place your bare foot on the paper with your heel firmly against the wall.
- Mark the tip of your big toe. Be careful not to tilt the pen; it must be perfectly perpendicular to the floor.
- Measure the distance between the edge of the paper and the mark you made.
Still unsure?
Where do you deliver?
Throughout Europe.
Outside Europe we deliver to Saudi Arabia, Armenia, Australia, Brazil, Canada, South Korea, Cyprus, United Arab Emirates, Georgia, Japan, Greenland, Guadeloupe, Hong Kong, Kuwait, Mexico, New Zealand, Singapore, Turkey, and the United States.
What are the delivery times?
Products will be shipped within 48 hours of order confirmation. Orders placed between Saturday and Sunday will be processed starting the following Monday.
In Italy , orders are coming delivered within 5 working days.
Additionally, we offer an Express Shipping service (valid only for products available with "Immediate Shipping") for which:
- Orders placed before 11:00 am will be delivered the next working day.
- Orders confirmed after 11:00 am will be delivered within 2 working days.
- Islands and Calabria
Orders placed before 11:00 am will be delivered within 2 working days.
Orders confirmed after 11:00 am will be delivered within 3 working days.
The orders outside Italy They are delivered within 7 working days.
Made to order products will be shipped within 3 weeks of the order confirmation date.
If, after 3 delivery attempts, the product is unavailable and not collected within 10 days, a €10 return shipping fee will be deducted from your refund.
What is the delivery cost?
We offer free standard shipping to Italy for orders over €100 .
For orders under €100, the standard shipping cost is €5 .
The Express shipping service costs €8.90 .
For orders from European Union countries , the shipping cost is €10 .
For orders from non-EU countries , the shipping cost is €20 .
Any customs duties and import taxes for shipments to countries outside the European Union are the responsibility of the recipient.
What happens if I don't receive my package?
Contact us at info@abocca.co with your order number and tracking number so we can check with the courier.
If something does not meet your expectations, you have 14 days from the receipt of the product to request a return or an exchange.
Exchanges are free. If you prefer a different size, please indicate this in the notes when requesting the return, specifying the desired size. Exchanges are available for the same purchased model.
Cost of returns
- Italy: €10 per item, deducted from the refund.
- Europe: €20 per item, deducted from the refund.
- Other countries: €40 per item, deducted from the refund.
In the event that, after 3 delivery attempts, the product goes into storage and is not collected within the 10 available days, an additional €10 will be withheld for return shipping costs.
We ask you to return the products intact, in their original A.Bocca box. We recommend trying on shoes on a carpet or clean floor to prevent the soles from getting marked. Items that do not comply with these conditions cannot be refunded and will be sent back to you.
Neither returns nor exchanges are allowed for custom-made items.
How to request a return or exchange
Log in to your customer account (click here)
- select the item to return
- enter the reason for the return
- in the notes, you can indicate if you want to make an exchange
If the requested information is incomplete, the return request will be rejected.
If approved, you will receive a return label to print for dropping off the package at a collection point.
Prepare the package for the courier following these simple instructions:
- Use the original packaging,
-
Apply the return label we sent you to the package
Refunds
Returns are processed within 14 days. The refund will be made using the same payment method used for the purchase. You will receive a confirmation email once the operation is complete.
